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Payment FAQ
Answers to common questions regarding rent, payment methods, and portals.
How can I pay my rent?
You can pay rent through our online Tenant Portal using ACH bank transfer, debit, or credit card. We also accept certified checks at our local management offices.
When is rent considered late?
Rent is due on the 1st of each month. A grace period is typically extended until the 5th, after which late fees will be automatically applied to your account balance.
Can I set up recurring automatic payments?
Yes, we highly recommend setting up AutoPay within the Tenant Portal. This ensures your rent is paid on time every month without having to log in manually.
What should I do if my payment fails?
If a payment is declined, please contact your bank first. If the issue persists, notify our management team immediately to avoid late fees and arrange an alternative payment method.
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